Our AI Solutions for Hospitality
World's first AI Booking Management System
Crossbo is a hotel operations(Luna) and guest experience(Genie) platform designed specifically for the hospitality industry. We help hotels run daily operations more smoothly, resolve guest requests faster, and give managers clear visibility over everything happening in the property. In short—your team spends less time juggling tasks, and your guests enjoy a better stay.
Yes. Crossbo integrates smoothly with leading PMS, POS, and other hotel systems. You don’t need to rip out what’s already working—we connect in the background so your staff can manage everything in one place.
Not at all. Crossbo is designed to feel as simple as using a mobile banking or shopping app. It’s intuitive and card-based, so your staff can pick it up quickly—most teams are comfortable within a day.
You’ll have access to 24/7 support plus a dedicated customer success manager who ensures your team is getting the most out of Crossbo. We’re in it with you long-term, not just at onboarding.
Most tools in the market either focus on guests or on back-office operations. Crossbo is one of the few platforms built to balance both sides of the experience—guests and hotel staff. Instead of being 'just another chatbot' or a traditional PMS add-on, Crossbo enables action-based workflows.
Most hotels are up and running within 4–6 weeks. Our team handles the onboarding, integrations, and staff training so you don’t lose focus on your day-to-day.
With Genie, guests can see everything they need in one place—without ever picking up the phone. From room changes and late checkouts to dining requests or upgrades, Genie makes it easy to act in just a tap.
Hotels typically see returns within 3–6 months. By automating routine tasks and enabling faster service, Crossbo helps cut operational costs by 10–15%, boosts staff productivity by 20–30%, and improves guest satisfaction scores which often translates into repeat bookings and higher revenue.
