Guest Experience

reimagined

Genie uses agentic AI and predictive learning to craft tailored experiences from check-in to checkout & beyond.

Meet
Genie

Your
Personal
AI Butler

Genie is an intelligent guest experience app that personalizes interactions, anticipates needs, and enhances every stay seamlessly.

Genie understands every guest, personally

One hotel. Many guests. Genie adapts to each one.

From solo adventurers to family vacationers, Genie adapts in real-time—crafting tailored experiences that feel one-on-one.

For Families

Early check-in, kids’ entertainment synced with local events, and a pizza place where picky eaters are welcome—already suggested.

For Travellers

Art, calm, and wellness—Genie curates thier stay with a yoga slot at sunrise and a quiet table for one at the best restaurant in town.

For Business travellers

Genie remembers thier flight schedule, schedules a spa, and sends a single-origin espresso up at 6:45 AM—just how they like it.

Delighted guests.

Measurable growth.

Genie personalizes every interaction at scale—driving revenue, reducing cost, and transforming service from reactive to predictive.

Reduced Front Desk Load

Automates routine guest requests to ease staff workload.

Improved Upsell Conversions

Purchases driven through smart, personalized prompts.

Smarter Guest Engagement

AI-driven conversations guests actually respond to.

Higher Guest Retention

Memorable, personalized stays that bring guests back.

Stronger Brand Perception

Elevates your brand with modern & intelligent service.

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